Most promo companies are chasing AI. Very few are solving real problems with it. Budgets are spent on pilots that never reach production. Teams experiment without direction.
This is not about becoming an AI company. It is about using AI where it actually creates leverage.
Start with business needs, not technology
Off-the-shelf before custom build
Someone owns outcomes, not just pilots
Knowing when AI is not the answer
AI does not fail because it is immature. It fails because it is poorly directed.
I work with executive and operational leaders to provide AI leadership as a capability, not a side project.
Think of this as having a CIO focused specifically on AI: someone who understands the technology, the business, the data, and the operational reality, and who can translate between all of them.
I have built applications with AI, written production code using it, and integrated it into real workflows. Knowing where it breaks is as important as knowing where it shines.
Identify where AI could realistically create value. Real workflows, real bottlenecks, real decisions.
Assess whether your data, systems, and processes can support the idea. Many initiatives should die here.
Often the right answer is an off-the-shelf tool, a small integration, or not using AI at all. The goal is leverage, not novelty.
When custom work is appropriate, we focus on small, testable MVPs tied to real users and outcomes.
AI initiatives that succeed share a few traits:
Most promotional products companies should not be building large custom AI platforms. They should be applying AI surgically, where it removes friction, improves decisions, or saves meaningful time.
If you are unsure where AI fits, or suspect money is being wasted, start with a focused diagnostic.
This is not an AI strategy deck. It is a decision-making tool.
Request a diagnosticIf your organization is feeling pressure to "do something with AI," but lacks confidence in the direction, start with a conversation. We will talk through your business priorities, where AI may help, and where it will not.
Talk through your AI direction